Imaginal will gladly accept returns or exchanges for unused merchandise in good condition within 30 days. Returns will be issued store credit, no refunds.
No returns on seasonal merchandise.

We offer a 100% quality guarantee and if you have any issues, we’ll be glad to offer you a full replacement or refund.

In the event of a shipping delay from UPS, USPS or FedEx, please alert us so we can help you with a solution.

Please contact us with any order challenges at